Intelligent technologies for more intelligent service

Our real-time, actionable insights help businesses optimize resources and empower employees, enabling you to deliver superior service that improves customer satisfaction.

Overview

Individuals expect service to be delivered faster, more accurately, and with more personalization than ever before. To remain competitive, businesses need to be able to efficiently optimize their strategies with up-to-the-minute intelligence. Our AI-powered systems offer real-time insights that empower your teams, enabling them to efficiently meet the rising changes in customers’ needs and preferences.

Industries

Hospitality

Travel

Financial Services

Professional Services

Satisfaction.ai for Services

Provide a painless experience for customers and customer service representatives alike by giving users accurate quotes and quickly connecting them with the proper department. Automatically switch between text, voice, email, and apps to converse on the channel that best serves your customers.

Kiosk for Services

Engage patrons in key dwelling areas with AI-powered digital screens that recommend services for each unique user, assist with check-ins, display branded content, and facilitate interactive health screenings.

Automate repetitive tasks to empower employees

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Create personalized experiences and increase brand loyalty

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“The team offers an advanced AI brick that is essential in the world of customer relations. The product allows us to effectively address the market with an offer that’s made up of the best technologies connected to a data enhancement infrastructure that facilitates a controlled scale-up. The success of the technology is shown in the satisfaction of our customers. It’s a speedy implementation with guaranteed business impact!”

Arnaud Muller, Founder & Executive Chairman, Saagie

Use Cases

Enhance On-Premises Experiences for Customers

Deliver an unforgettable experience to every customer, every time. 

Services

Extend Your Service Hours

Enhance customer experiences and efficiently address inquiries 24/7.

Services

Expedite Health Screenings

Protect your most valuable asset – your people’s health and wellbeing.

Services

Capture In-Store Customer Journeys

Transform in-store information into actionable intelligence. 

Services

Optimize Fraud Detection and Prevention

Increase efficiency, improve outcomes, and defeat fraud with confidence. 

Services

Take the next steps

Speak with an expert

Speak with an expert, and discover what our solutions can do for your business

Schedule a briefing

Meet the Augustus team in person and see what it's like to work with us.

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